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Context Help

If you get lost inside our Control Panel, the very first thing you should do is click the Help button, which is present on each page. A popup will open. It comprises detailed info about all the actions that you can perform on the given page. Each popup shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide range of instructional videos demonstrating how to work with our hosting Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you need, have a glimpse at our comprehensive Frequently Asked Questions section, which comprises questions asked by real persons and offers real solutions. We frequently update our FAQ section with new questions & answers in an attempt to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, we have a excellent team of client support engineers available 24x7 and ready to help you with any problem. Each trouble ticket you submit will be responded to within 1 hour (the average response time being just twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 260965

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com